60-day warranty
Every Velospine Lumbar Support Cushion is covered for 60 days from delivery against defects in materials and workmanship, including:
- Foam that loses its shape abnormally or splits under normal use
- Cover defects: seams, zipper, or anti-slip backing failure under normal use
- Stitching defects present on arrival
Not covered
Normal softening with use, stains, odors, damage from washing the foam core, misuse, accidents, or alterations.
How to claim
Contact us with your order number, a short description, and a photo or video of the issue. If approved, we will repair, replace, or refund at our discretion, and we will tell you which before we act.
This warranty does not limit any rights you may have under applicable consumer law.