Frequently Asked Questions

What is Velospine?

Velospine is a premium lumbar support cushion designed to fill the gap most chairs leave behind your lower back, so you can sit with your natural spinal curve supported — at your desk, in your car, or when you travel. Most chairs are built for looks, not for your back. Velospine turns your seat into support.

Who is it for?

Office and remote workers, long-distance and rideshare drivers, gamers, travelers, and anyone who sits for long stretches and feels stiff getting up. It is especially popular with people who spend hours in a car seat or desk chair.

Who is it not for?

Velospine is a comfort and posture support cushion, not a medical device. It does not diagnose, treat, or cure any condition. If you have a diagnosed spinal condition, recent surgery, or ongoing severe pain, talk to your clinician before use.

Which chairs and seats does it fit?

It fits most office chairs, gaming chairs, car seats, and airplane seats. Size: 44 cm high, 38 cm wide, 12 cm thick. If your chair has a very narrow back, or an integrated headrest or seatbelt that blocks the backrest, measure first.

How do I position it?

  1. Place the cushion against the backrest so the contoured curve sits in the small of your lower back, just above your belt line.
  2. Sit back fully so your lower back makes contact. You should feel support, not a push forward.
  3. For driving: same position, with the bottom of the cushion just above the seat cushion. Re-check after adjusting your seat.

Tip: it can feel firmer than a soft pillow at first. That is intentional — structure over softness. Give your body three to five sittings to adjust.

What is it made of?

A high-density memory foam core that holds its shape, with a breathable, removable cover and an anti-slip backing to help it stay in place.

How do I clean it?

Remove the cover and machine wash cold on gentle. Air dry. Do not wash the foam core — spot clean the foam with a damp cloth if needed.

What is in the box?

One Velospine Lumbar Support Cushion, the removable Velospine fabric cover, an instruction guide, the Velospine brand tag, and protective packaging. The 2-Pack and 4-Pack include the same items for each cushion.

How much is it?

  • Single: $34.99
  • 2-Pack: $59.99, free shipping. Best for desk and car.
  • 4-Pack: $109.99, free shipping. Best for home, office, and family or corporate use.

First order? Use code WELCOME10 for 10% off.

How long does shipping take?

We ship every day. Orders are prepared and shipped daily, so you do not wait for a weekday batch. You will get a confirmation email when you order and tracking when it ships. Free shipping applies to the 2-Pack and 4-Pack. Single-pack shipping and the delivery estimate are shown at checkout.

What are your warranty and returns terms?

Try Velospine for 60 days. If you are not satisfied, you can return it within 60 days of delivery — see our Returns policy for how to start. Every cushion is also covered by our 60-day warranty against defects in materials and workmanship. See the Warranty page for full details.

Can I buy for my team, office, or clinic?

Yes. See our Corporate Ergonomic Solutions and For Healthcare Professionals pages for volume options, or contact us.

How do I contact you?

Use the Contact page, or email 1velospine@gmail.com.